Refund and Returns

At Qorynta, customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations, and we are committed to making returns and refunds as simple and hassle-free as possible. This policy applies to all bath vanities purchased through our website within the United States.

1. Eligibility for Refunds and Returns

You may request a refund or return for Qorynta bath vanities if:

• The item arrives damaged, defective, or not functioning as described.

• The wrong product was delivered.

• You notify us within 30 days of receiving your order.

Products must be unused, in their original packaging, and with all accessories included to qualify for a return.

2. How to Request a Return

To request a return, please contact our customer support team at support@orchid-tiger-490679.hostingersite.com or call (657) 208-2219. Provide your order number, details of the issue, and any supporting photos if applicable. Our team will guide you through the return process and provide instructions for sending your item back.

3. Refund Process

Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 7-10 business days. Please note that shipping costs are non-refundable unless the return is due to our error or a defective product.

4. Exchange Policy

At this time, we do not offer direct product exchanges. If you wish to exchange your vanity, please initiate a return and place a new order for the desired product.

5. Non-Returnable Items

The following items are not eligible for return unless they arrive damaged or defective:

• Custom or personalized bath vanities.

• Items marked as clearance or final sale.

6. Shipping Returns

Customers are responsible for return shipping costs unless the item was damaged or incorrect. We recommend using a trackable shipping method to ensure the return reaches us safely.

7. Customer Support

Our dedicated support team is available to assist with any questions or concerns regarding returns and refunds. We strive to make the process smooth, transparent, and customer-friendly, reflecting our commitment to quality and satisfaction.

Contact Us

📧 Email: support@orchid-tiger-490679.hostingersite.com
📞 Phone: (657) 208-2219
🏢 Address: 4426 E Los Angeles Ave, California 93063, USA